AdTech

Technical Account Management Lead, SG

Location
Singapore
Job Level
Senior
Schedule
Full-Time
Job Type
Onsite/Hybrid
Salary
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Who Are We Looking For

This role sits at the intersection of technical architecture, people leadership, and commercial strategy, leading the programmatic ecosystem across JAPAC. It balances hands-on technical execution with leading a team of Technical Operations Managers and is central to expanding the business in a fast-paced, high-growth market embedded within a global organisation.

What You'll Do

🛠️ Core Responsibilities

  • Lead and Develop the Team: Lead, coach, and develop a team of Technical Operations Managers, fostering their technical growth, accountability, and day-to-day execution.
  • Architect Client Solutions: Collaborate closely with premium JAPAC clients to deeply understand their business models and architect custom technical integrations with the company's programmatic technology stack.
  • Own Regional Escalations: Act as the definitive regional escalation point for diagnosing and resolving complex system issues, including SSAI friction, CDN/data centre routing anomalies, payload discrepancies, and core ad server auction logic.
  • Drive Data-Led Optimisation: Perform detailed data analysis to identify systemic performance patterns, diagnose platform drop-offs, and optimise revenue and yield for publisher partners.
  • Support Commercial Growth: Partner with local Commercial and Sales teams on strategic pitches, live platform demonstrations, and technical alignment to secure new regional business.
  • Bridge Region and Global Product: Serve as the vital link between the JAPAC market and the global technical core, translating regional product friction and client requirements into actionable feedback for Product and Engineering teams.

What You Bring

🎯 Skills and Experience

  • 6+ years of experience in AdTech, spanning Solutions Engineering, Technical Operations, or Technical Account Management.
  • 3+ years of people management experience, with a proven track record of developing and leading a technical team.
  • Deep, hands-on expertise in first-party publisher ad serving and programmatic logic within premium video/CTV ecosystems (OpenRTB, VAST/VMAP, SSAI).
  • A data-driven approach to analysing metrics and optimising publisher yield, combined with the ability to translate technical complexity into clear, strategic insight for clients and sales teams.

🚀 You'll Love This Role If…

  • You enjoy solving genuinely complex, ambiguous technical problems and thrive when no two days look the same.
  • You get energy from developing people, not just systems, and want to grow a regional technical team.
  • You're commercially minded and enjoy being in the room for strategic client conversations, not just behind the scenes.
  • You want a role that blends deep technical craft with real regional ownership inside a global business.

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Key Information To Note

📍 Location: Singapore

🧑‍💼 Job Level: Senior / Manager

⏰ Schedule: Full-Time

📌 Work Setup: Hybrid

✉️ If you'd like to apply, please do so by submitting your CV here, or in-mailing us directly.

☎️ You can also follow our LinkedIn page to keep up to date with future opportunities, or opportunities for colleagues or friends, as we offer an amazing $300 referral bonus!

If we have not contacted you in 28 days, we regret to inform you that this time around, your application has not been successful.

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