Marketing Operations Manager, PH

🛠️ Core Responsibilities

• Own sales pipeline: Manage the business's own sales pipeline — BD alignment, lead management, and outreach tracking.
• Course & community management: Own and manage course content and community platforms as these offerings grow.
• Reputation & client feedback: Monitor and manage online reviews and reputation, alongside client NPS and feedback survey tools and reporting.
• GoHighLevel platform ownership: Take full operational ownership of the GoHighLevel platform — automations, dashboards, funnels, website updates, tracking and memberships — and stay on top of new features so the account is consistently optimised and taking advantage of new opportunities as the tool evolves.
• Tracking & attribution: Connect and maintain tracking infrastructure across paid channels — pixels, conversion events, UTM parameters — so performance data flows cleanly into GoHighLevel dashboards and reporting.
• Client database & API management: Support client database transfers and migrations, and troubleshoot API feed integrations.
• Cross-media invoicing & ad ops: Manage invoicing and ad operations administration across media channels and client accounts.
• CRM & EDM management: Build and maintain the CRM database and EDM/email automation sequences.
• AI marketing protocols: Document and maintain the standard workflows and prompts for how AI tools are used across marketing production, so processes stay consistent as the business scales.
• Client-facing support: Act as a point of contact for client queries relating to systems and platforms.
• Systems & process: Document and maintain SOPs for onboarding, lead handling and recurring tasks as the business scales.

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🎯 Skills and Experience

• Marketing tech stack management - comfortable working across CRM, email automation and marketing platforms generally, not tied to one specific tool
• Tracking & tagging - Google Tag Manager, GA4, conversion pixels, UTM parameter governance
• Integrations & data flow - connecting ad platforms (Google Ads, Meta Ads) and other tools so data moves cleanly between systems
• Reporting & dashboards - building and maintaining performance dashboards (eg Looker Studio) for a small business owner/leadership view
• Lead & CRM management - segmentation, lead scoring, nurture and automation workflows
• Process & documentation - strong attention to detail, comfortable building and following SOPs
• GoHighLevel - a bonus, not required - platform-specific support is available if needed once they're in the role
  

🌱 Nice to Have

• Experience with course platforms or online community management.
• Reputation management or review platform experience.
• Experience managing client data migrations or API integrations between platforms.
• Prior experience in a sales or business development support role.

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🚀  You'll Love This Role If…

• You get genuine satisfaction from taking a "working base" and turning it into a well-oiled machine
• You want real ownership of a platform, not just ticket-clearing on someone else's systems
• You're the person who documents the process before anyone asks you to
• You like the variety of touching sales, client comms, and tech in the same week
• You're looking for a close-knit, remote-first setup where your fingerprints are genuinely on the outcome

📍 Location: Philippines

🧑 💼 Job Level: Mid-Senior

⏰ Schedule: Part-Time, 3 days per week, approx. 10:00 am–4:30 pm each day (circa 20 hours total)

📌 Work Setup: Remote

✉️ If you’d like to apply, please do so by submitting your CV here, or in-mailing us directly.

☎️ You can also follow our LinkedIn page to keep up to date with future opportunities, or opportunities for colleagues or friends, as we offer an amazing $300 referral bonus!

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If we have not contacted you in 28 days, we regret to inform you that this time around, your application has not been successful.